Returns & Exchanges
At Auteur Studio, we stand by the craftsmanship of our garments and offer a 14-day return window for items in their original, unworn condition with all tags attached. We aim to make your experience seamless, ensuring every piece you keep is a perfect addition to your curated wardrobe.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the items in their original packaging, ensuring all designer tags and protective seals are intact to qualify for a full refund.
Affix the Shipping Label
Download and print the pre-paid shipping label provided through the portal and securely attach it to the outside of your parcel.
Drop Off and Track
Hand your package to the designated courier and retain your tracking receipt; your refund will be processed within 5-7 business days of arrival at our studio.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing